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Documentation

Before opening a support ticket, please take a look at our documentation to see if your answer can be found in there. We have tons of docs.

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Support Times

It is currently Monday 4:15 pm local time. Our support times are generally 9am - 5pm, Mon-Fri although we occassionaly respond to support requests on weekends and later at night.

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Support Types

All support requests are handled via a support ticketing system. We don't do video calls or phone calls but rest assured, our support is highly rated and among the best in the business.


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When can you expect a reply?

Most support tickets are responded to within 24 hours. Please allow extra time during weekends and holidays.